Who should attend
This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.
Prerequisites
Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.
Course Content
- Describe cloud computing
- Describe the benefits of using cloud services
- Describe cloud service types
- What is Microsoft 365?
- Describe productivity solutions of Microsoft 365
- Describe collaboration solutions of Microsoft 365
- Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
- Describe analytics capabilities of Microsoft 365
- Describe the function and identity types of Microsoft Entra ID
- Describe access management capabilities of Microsoft Entra ID
- Describe threat protection with Microsoft 365 Defender
- Describe the capabilities in Microsoft Sentinel
- Describe the compliance management capabilities in Microsoft Purview
- Describe Microsoft’s Service Trust portal and privacy capabilities
- Describe Microsoft 365 pricing, licensing, and billing options
- Describe support offerings for Microsoft 365 services