Who should attend
This course is intended for those with a basic understanding of Microsoft Outlook and who need to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
Prerequisites
To ensure success, students should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, manage files and folders, and access websites using a web browser. Additionally, it will benefit students to have basic Outlook skills.
Course Objectives
In this course, students will use Outlook’s advanced features to customize and manage their email communications, including: using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. After completing this course, students will be able to:
- Insert objects in messages, and modify properties and global options.
- Organize, search, and manage messages.
- Protect your mailbox and manage its size.
- Use rules and Quick Steps to automate message management.
- Work with advanced calendar settings.
- Import and forward contacts.
- Assign delegate permissions and share Outlook items with others.
- Archive and back up Outlook items using data files.
Detailed Course Outline
Module 1: Modifying Message Properties and Customizing Outlook
Lessons
- Insert Hyperlinks and Symbols
- Modify Message Properties
- Add Email Accounts to Outlook
- Customize Outlook Options
Module 2: Organizing, Searching, and Managing Messages
Lessons
- Group and Sort Messages
- Filter and Manage Messages
- Search Outlook Items
Module 3: Managing Your Mailbox
Lessons
- Manage Junk Email Options
- Manage Your Mailbox Size
Module 4: Automating Message Management
Lessons
- Use Automatic Replies
- Use Rules to Organize Messages
- Create and Use Quick Steps
Module 5: Working with Calendar Settings
Lessons
- Set Advanced Calendar Options
- Create and Manage Additional Calendars
- Manage Meeting Responses
Module 6: Managing Contacts
Lessons
- Import and Export Contacts
- Use Electronic Business Cards]
- Forward Contacts
Module 7: Sharing Outlook Items
Lessons
- Assign and Manage Tasks
- Share Your Calendar
- Share Your Contacts
Module 8: Managing Outlook Data Files
Lessons
- Use Archiving to Manage Mailbox Size
- Work with Outlook Data Files
Appendix A:
Mapping Course Content to Outlook Associate (Office 365 and Office 2019): Exam MO-400
Appendix B:
Configuring Email Message Security Settings
Appendix C:
Inserting Objects into Messages
Appendix D:
Microsoft Outlook Common Keyboard Shortcuts