Who should attend
This course is designed for professionals in job roles such as:
- Collaboration engineers
- Collaboration administrators
Prerequisites
Before taking this course, you should have the following knowledge and skills:
- Understanding of networking technologies
- Understanding voice and video
- Knowledge of Cisco collaboration core technologies
- Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
- Collaboration call control fundamentals of Cisco Unified Communications Manager
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
Course Objectives
- Describe the Cisco Expressway Core features and functionality within the collaboration architecture
- Describe the Cisco Expressway Core additional features
- Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
- Configure and troubleshoot Cisco Collaboration solutions for Business-to-Business calls
- Describe how to secure B2B communication with Cisco Expressway Series
- Describe the Mobile and Remote Access (MRA) feature
- Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
- Describe deployment models for Cisco Webex cloud-based collaboration, management of users and sites within Webex Control Hub, and other administrative tasks
- Describe Cisco Webex Hybrid Services
Detailed Course Outline
- Configuring and Troubleshooting the Cisco Expressway Series
- Configuring Cisco Expressway Additional Features
- Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
- Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
- Securing Business-to-Business Communication
- Configuring and Troubleshooting Mobile and Remote Access
- Integrating and Securing Mobile and Remote Access
- Configuring Cisco Webex Hybrid Services