Who should attend
- Collaboration Engineers
- Collaboration Administrators
Prerequisites
The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings:
Course Objectives
- Analyze and troubleshoot SIP and media protocol
- Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
- Describe call recording options in Cisco Unified Communications Manager
- Describe how to implement call coverage in Cisco Unified Communications Manager
- Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
- Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
- Describe how to implement Cisco Unified Communications Manager Express for SIP phones
- Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
- Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
- Describe how to implement CAC and AAR in Cisco Unified Communications Manager
- Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
- Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
- Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
- Configure and troubleshoot Cisco Unified Border Element
Detailed Course Outline
- Signaling and Media Protocols
- Cisco Unified Communications Manager Supplemental Services
- Call Coverage in Cisco Unified Communications Manager
- Cisco Unified Communications Manager Extension Mobility
- Cisco Unified Communications Manager Unified Mobility
- Cisco Unified Communications Manager Express
- Globalized Call Routing
- Advanced Remote Site Survivability
- Call Admission Control in Cisco Unified Communications Manager
- URI Calling in Cisco Unified Communications Manager
- Multisite Cisco Unified Communications Manager Deployments
- Global Dial Plan Replication
- Cisco Unified Border Element